EU Cookie Law

Privacy Policy

Privacy Policy

General Information

As our website users you may surf the page without completing registration forms and entering personal data. In some cases, however, we may collect information about you through your form of contact. If you want to make use of specialized modules and services, you will need
to enter the required information so that the procedure you request can be completed.

Principles for collection, processing and storing your personal data

We guarantee that the information we collect and use is necessary for that purpose only, and does not invade your privacy.

Our provision of services requires processing and storage of personal data that are minimized.

Why do we collect personal data and what do we do with it ?

We need these data to process and perform the respective service based on legally established obligations and/or in response to any request you have sent.

The personal data collected and processed are needed for certain user services and they are stored within the legally determined timeframe.
While the data are processed, no sensitive information transfer is allowed (inclusive of personal data) via unprotected channels.

The main purpose of the website is to ensure effective user service with a guaranteed personal data protection. We maintain administrative, program and technical measures and resources to ensure your data are protected.

No matter whether the email, the name of the contact person, telephone or address is or is not personal data in the specific case, we will use the data so provided only for the purpose of the task/service we provide.

Cookies and other passive technologies

Our website uses cookies and other tracking technologies that collect information in order to improve the services we offer on our website.

What are cookies?

Cookies are small text files that are saved to your computer or mobile device when you visit a web page or a site. The cookies will help the web site or other websites to recognize your device the next time you visit the site. Web bacons or other similar files may do the same thing, as well. In this Privacy Policy we use the term cookies to name all files that collect information by these means.

Cookies do a lot of different jobs. For instance, they are used to remember your language preferences, to show you information that is believed to be relevant to your interests or even to recommend contents that are thought to be interesting for you.

Further information about the cookies and how you can choose not to receive cookies on your device, you may find in our Cookies Policy.

Your rights in connection with the processing of your personal data

The General Data Protection Regulation provides for the following rights the individuals may exercise in connection with the processing of their personal data:

        Right of access by the data subject to his data being processed by the data controller;
        Right to rectification of inaccurate or incomplete data;
        Right to erasure (“right to be forgotten”) of a personal data that is being processed unlawfully or without legal basis (expire period of retaining, withdrawn consent, performed initial purpose for which they have been collected, etc.)
        Right to restriction of processing in the event of a legal dispute between the controller and the data subject until the dispute is settle and/or for the establishment, exercise or defence of legal claims;
        Right to data portability when the personal data are being processed by automated means based on consent or contract. For that purpose, the data are provided in a structured, commonly used and machine-readable format;
        Right to object at any time and on grounds relating to his or her particular situation when there are no compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or litigation;
    Right not to be subject to a completed automated decision including “profiling” which produces legal effects concerning him or her, or significantly affects him or her

You may exercise the rights arising out of the General Data Protection Regulation by submitting an application to the data controller personally or through a proxy, by submitted a written application, by
post, via a licensed postal operator or electronically, signed with a qualified electronic signature. The application needs to contain the name, address and other information to identify you as the data subject, description of your request, preferred means of communication and
actions upon your request. You need to sign your request, insert the date of submission and your correspondence address.

If in your opinion your rights under the General Data Protection Regulation have been infringed, you have a right to file a complaint to the Personal Data Protection Commission.

Name:  Personal Data Protection Commission

Headquarters and principles office:

2 Prof. Tsvetan Lazarov Blvd., Sofia 1592

Web site:


For information and contact details about the data controller, please use our contact page.